Welcome to our website www.ncltraining.co.uk (the “Site”). Please read our Privacy Policy carefully.

StrongArm Security has produced this privacy statement in order to keep you informed on how we handle your personal data. All handling of your personal data is done in compliance with (i) the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the Data Protection Act of 2018, prevailing Privacy and Electronic Communication Regulations (PECR) and any other legislation in force from time to time in any jurisdiction which implements it; (ii) any legislation in force in any jurisdiction implementing Directive 2002/58/EC or any successor thereof; and (iii) any other applicable national privacy legislation or regulations, and any guidance or codes of practice issued in respect of such legislation by data protection regulators.

This Privacy Policy applies when you visit or browse the Site without purchasing any product and when you use our services for purchasing products. By using this Site, you accept the practices described in this Privacy Policy. If you do not want to accept the practices described in this Privacy Policy, please do not use the Site.

Since personal data (“Personal Data”) of users and customers (collectively “Users“) of this Site may be processed in the European Union, notably in Italy, any processing of Personal Data will be conducted in compliance with applicable European laws.

Your personal data are collected and processed by StrongArm Security. For any issues relating to this Privacy Policy you can contact us (info@ncltraining.co.uk)  and enter ‘Privacy’ as the subject in the e-mail.

Your Personal Data will be processed to provide the services you subscribed to or reserved for registered users, to facilitate your navigation of and shopping from the website and to keep you informed of StrongArm Security news and offers.

StrongArm Security is the sole controller of Personal Data collected and processed for purpose of rendering the e-commerce services and the sale of products (herein the “Commercial Purposes“) through the Site.

StrongArm Security is the sole data controller of the Personal Data processed for marketing purposes, notably to send to Users, also through newsletter, information and updates on its products, offers, exclusive sales, promotional campaigns and on events and similar initiatives organised by StrongArm Security (herein the “Marketing Purposes“).

What Data do we collect?

StrongArm Security collects the following data:

How do we collect your data?

You directly provide StrongArm Security with most of the data we collect. We collect data and process data when you:

StrongArm Security may also receive your data indirectly from the following sources:

How will we use your data?

StrongArm Security collects your data so that we can:

When StrongArm Security processes your order, it may send your data to, and also use the resulting information from credit reference agencies to prevent fraudulent purchases.

How do we store your data?

StrongArm Security securely stores your data using a Customer Relationship Management System. We will keep your data for 24 months. Once this time period has expired, we will delete your data.

Marketing

StrongArm Security would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop StrongArm Security from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email us at info@ncltraining.co.uk.

What are your data protection rights?

StrongArm Security would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request StrongArm Security for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that StrongArm Security correct any information you believe is inaccurate. You also have the right to request StrongArm Security to complete information you believe is incomplete.

The right to erasure – You have the right to request that StrongArm Security erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that StrongArm Security restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to StrongArm Security’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that StrongArm Security transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email info@ncltraining.co.uk.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

What type of cookies do we use?

There are a number of different types of cookies, however, our website uses:

How to contact us

If you have any questions about our Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us: info@ncltraining.co.uk